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Privacy & Policies

Last updated on august 16, 2021

  • All wigs and products, when purchased, ship after 1-2 days of processing.

  • Domestic shipping is included and takes 3-5 business days for delivery. Canadian and International shipping is currently unavailable.

  • A signature is required on all shipments. Please monitor tracking to know when to sign and retrieve your package/s.

  • All orders have return slips.

  • Items may be returned if unused, unworn, and undamaged.

  • For wigs: If lace is cut, items may not be returned.

  • The return timeframe is 24 days if all conditions ( unused, unworn, and undamaged) are met.

  • Return fees are the responsibility of the client.

  • All new, unused, undamaged, and unworn items are eligible for a 100% refund when returned. 

  • Refurbished wigs are final sales and nonrefundable.

  • Once items are returned, refunds are processed immediately. Funds are available within 3-5 business days.

  • Please allow the full five days before reaching out regarding refunds.​

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